What to Know: Coronavirus and a Pound of Prevention

Valued Customers,

Here at Training Camp we know that our customers and partners have a lot of questions and concerns with respect to the COVID-19 coronavirus, so I am reaching out today to share with you the steps we are taking to help keep you healthy, safe, and confident when you train with us.

Commitment to Customer Flexibility

For our customers that are impacted by travel bans, who are deemed high-risk by the CDC (namely those individuals 60 years of age or older or have a chronic medical condition), or would out of an abundance of caution prefer to not attend a public class, Training Camp has dramatically increased the availability of our live-online course schedule so that students may attend our courses remotely with minimal disruption. Training Camp is a pioneer in the development and delivery of online classes – and has successfully trained over 25,000 students over the course of almost 2 decades in our virtual classrooms. Please contact our Customer Support team at 1-800-698-5501 to discuss your situation or concerns.

Our Raison D’être is to Mitigate Risk from Cyber Attacks and Network Disruptions

While we have transitioned the bulk of our ‘physical classroom-based schedule’ to our award-winning live online, delivery platform to best conform with social distancing recommendations in the near-term, Training Camp is standing by with an emergency team to assist our military, government, and enterprise clients that require a more hands-on approach to help address imminent threats.

We have enacted significantly amplified cleaning protocols – initiating “heavy cleans” to sanitize our classrooms (and those of our customers in critical need of onsite training), equipment, and bathroom/community facilities prior to the start of each event. In addition, we have instituted a more rigorous ongoing disinfecting program to help maintain a cleaner environment as each class progresses. To improve air quality, we have HyperHEPA filtration units at select sites which are capable of filtering particles almost 100 times smaller than the Coronavirus at .003 microns at a 99.5% efficiency at each physical event (at our site or yours). Rubber gloves, masks, COVID-19 social distancing protocols, and intensive student and staff health screenings have been integrated into our emergency classroom delivery protocol.

As an added precaution, we have enacted restrictions on the size of each event that we may remain in compliance with Federal, State, and Local mandates. In addition, we must insist that students minimize contact with external personnel during each mission critical training session.

Instructor, Staff, and Student Governance

All customer-facing Training Camp employees are now required to conduct daily health assessments and have been instructed to enact a “home-to-work-to-home” routine. All delivery staff (or those that have immediate family members) that are at high-risk for complications of COVID-19 have been diverted to delivering and managing our live-online offerings. Any staff member who exhibits cold- or flu-like symptoms will be required to immediately visit the nearest emergency room for immediate diagnosis and treatment. For added protection, any student that is experiencing any potential symptoms of infection will be denied entry to a physical class and afforded alternative training options. We are closely monitoring the situation and will evaluate if any updates to our plans are warranted.

We want you to have peace of mind when choosing Training Camp for your mission-critical training. Our foremost priority is to ensure you have a safe, healthy, and enjoyable learning experience.

With Appreciation,

Christopher D. Porter

CEO Training Camp

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