What to Know: Coronavirus and a Pound of Prevention

Valued Customers,

Here at Training Camp we know that our customers and partners have a lot of questions and concerns with respect to the COVID-19 coronavirus, so I am reaching out today to share with you the steps we are taking to help keep you healthy, safe, and confident when you train with us.

Commitment to Customer Flexibility

For our customers that are impacted by travel bans, who are deemed high-risk by the CDC (namely those individuals 60 years of age or older or have a chronic medical condition), or would out of an abundance of caution prefer to not attend a public class, Training Camp has dramatically increased the availability of our live-online course schedule so that students may attend our courses remotely with minimal disruption. Training Camp is a pioneer in the development and delivery of online classes – and has successfully trained over 25,000 students over the course of almost 2 decades in our virtual classrooms. Please contact our Customer Support team at 1-800-698-5501 to discuss your situation or concerns.

Stringent Cleaning & Prevention Protocols

We have enacted significantly amplified cleaning protocols – initiating “heavy cleans” to sanitize our classrooms, equipment, and bathroom facilities prior to the start of each event. In addition, we have instituted a more rigorous ongoing disinfecting program to help maintain a cleaner environment as each class progresses. To improve air quality, we will be rolling out HyperHEPA filtration units which are capable of filtering particles almost 100 times smaller than the Coronavirus at .003 microns at a 99.5% efficiency. Rubber gloves will also be made available at each event for added protection.

For students that are staying with us, we have confirmed directly with our hotels that they also have increased their efforts to ensure the sanitation of all public spaces and are using hospital-grade disinfectants to clean rooms, common areas, door handles, upholstery, and linens.

As an added precaution, we have enacted restrictions on the size of each public class so that we may increase the amount of space between students. Also, Training Camp will be catering lunches to each class so students can eat at our facility with zero distractions.

Instructor, Staff, and Student Governance

All customer-facing Training Camp employees are now required to conduct daily health assessments and have been instructed to enact a “home-to-work-to-home” routine. All delivery staff (or those that have immediate family members) that are at high-risk for complications of COVID-19 have been diverted to delivering and managing our live-online offerings. Any staff member who exhibits cold- or flu-like symptoms will be required to immediately visit the nearest emergency room for immediate diagnosis and treatment. For added protection, any student that is experiencing any potential symptoms of infection will be denied entry to a physical class and afforded alternative training options. We are closely monitoring the situation and will evaluate if any updates to our plans are warranted.

We want you to have peace of mind when choosing Training Camp for your mission-critical training. Our foremost priority is to ensure you have a safe, healthy, and enjoyable learning experience.

With Appreciation,

Christopher D. Porter

CEO Training Camp

Need More Information?

You can either complete the short form below, or contact our team at 1-800-698-5501.


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