Hello, you are using an old browser that's unsafe and no longer supported. Please consider updating your browser to a newer version, or downloading a modern browser.
Training Camp • Cybersecurity Glossary
A service level agreement (SLA) is a formal contract defining expected service performance and responsibilities between a provider and a customer.
Service Level Agreement (SLA) Definition: A service level agreement (SLA) is a formal contract defining expected service performance and responsibilities between a provider and a customer.
A service level agreement (SLA) is a formal contract outlining the expected service performance and responsibilities between a provider and a customer. Related terms see Availability.
Service Level Agreement (SLA) is one of the topics you'll master in the CISSP Boot Camp.
CISSP Boot Camp →