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Training Camp • Cybersecurity Glossary
SLA compliance refers to the adherence to the terms and conditions outlined in a Service Level Agreement, ensuring that service providers meet their contractual obligations related to performance, availability, and other specified metrics.
SLA Compliance Definition: SLA compliance refers to the adherence to the terms and conditions outlined in a Service Level Agreement, ensuring that service providers meet their contractual obligations related to performance, availability, and other specified metrics.
SLA Compliance refers to the adherence of service level agreements (SLAs) set between a service provider and a client. It reflects the provider's ability to meet the agreed-upon terms, which often include parameters like performance metrics, availability, response times, and security standards. Non-compliance with SLAs can result in penalties and breaches of contractual obligations between the two parties.
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