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Training Camp • Cybersecurity Glossary
SLA threshold is the maximum acceptable limit for service level agreements (SLAs) that must be met to ensure compliance with performance targets.
SLA Threshold Definition: SLA threshold is the maximum acceptable limit for service level agreements (SLAs) that must be met to ensure compliance with performance targets.
SLA Threshold refers to the minimum level of service performance specified in a Service Level Agreement (SLA) that must be maintained by a service provider. It represents the point at which the provider's performance falls below the agreed-upon standards, triggering penalties, remediation measures, or other actions outlined in the SLA. Adherence to SLA thresholds is crucial for ensuring service quality and meeting the expectations of customers or stakeholders.
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