IT Service Management
IT Service Management
Starting with the ITIL (the ITSM best practice framework)-espoused definition: “The implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers through an appropriate mix of people, process and information technology.
7 courses
7 Course(s) Found
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OnlineAnywhere – On-Demand Training Access
365 days
Learn on your own time with our OnlineAnywhere On-Demand Training Access. This self-paced training package provides access to over 5,500+ hours of video training on in-demand topics in technology and business skills.
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ITIL® v4 Foundation Certification Boot Camp
3 days
Our ITIL 4 Foundation Certification Boot Camp covers the modern ITSM landscape and provides a detailed view of service management while preparing students to pass the ITIL 4 Foundation exam. As an IT Service Management (ITSM) framework, ITIL provides a systematic approach to the provisioning and management of IT…
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Microsoft PowerShell Boot Camp
5 days
This Microsoft PowerShell Boot Camp is essential for any administrator. This camp provides students with the fundamental knowledge and skills to use Windows PowerShell 5.1 for administering and automating the administration of Windows servers. This course provides students the skills to identify and build the command they require to…
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ISACA Official CDPSE Certification Boot Camp
3 days
Our 3 Day ISACA Official CDPSE Boot Camp is geared towards preparing students to pass the Certified Data Privacy Solutions Engineer exam. It assesses a technology professional’s ability to implement privacy by design which results in privacy technology platforms and products that build trust and advance data privacy.
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DevOps – Introduction to Microservices
2 days
This Introduction to Microservices training course will help you understand the value proposition and technical aspects of microservices, a new and rather fuzzy concept used to describe rapidly provisionable, independently deployable services with narrow and distinct functionality.
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DevOps Boot Camp Training
3 days
This DevOps BootCamp course covers the DevOps principles and tools required for the end-to-end implementation of DevOps.
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ITIL® v3 Foundation Certification Boot Camp
3 days
Learn about process improvements, benefits, and challenges of ITIL®.