IT Service Management
IT Service Management
Starting with the ITIL (the ITSM best practice framework)-espoused definition: “The implementation and management of quality IT services that meet the needs of the business. IT service management is performed by IT service providers through an appropriate mix of people, process and information technology.
7 courses
7 Course(s) Found
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Microsoft PowerShell Boot Camp
5 days
This Microsoft PowerShell Boot Camp is essential for any administrator. This camp provides students with the fundamental knowledge and skills to use Windows PowerShell 5.1 for administering and automating the administration of Windows servers. This course provides students the skills to identify and build the command they require to…
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OnlineAnywhere – On-Demand Training Access
365 days
Learn on your own time with our OnlineAnywhere On-Demand Training Access. This self paced training package provides access to over 5,500+ hours of video training on in-demand topics in technology and business skills.
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DevOps – Introduction to Microservices
2 days
This Introduction to Microservices training course will help you understand the value proposition and technical aspects of microservices, a new and rather fuzzy concept used to describe rapidly provisionable, independently deployable services with narrow and distinct functionality.
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ITIL® v4 Foundation Certification Boot Camp
3 days
Learn about process improvements, benefits, and challenges of ITIL® v4.
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DevOps Boot Camp Training
3 days
This DevOps BootCamp course covers the DevOps principles and tools required for the end-to-end implementation of DevOps.
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OnlineAnywhere – Live Practice Labs
365 days
This OnlineAnywhere Live Practice Labs subscription provides access to pre-configured real hardware environments hosted in the cloud with accompanying lab guides for fast, convenient, and access to gain hands on experience.
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ITIL® v3 Foundation Certification Boot Camp
3 days
Learn about process improvements, benefits, and challenges of ITIL®.