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ITIL® 4 Foundation Training Camp

Course Features

  • All Inclusive
  • Guarantee
  • Curriculum
  • Flexible
  • Team Training
  • View Schedule

Everything You Need to Pass

Training Camp's 3-Day ITIL Boot Camp is an all-inclusive solution designed to ensure your success. With comprehensive resources, expert instruction, and no hidden costs, you can focus entirely on achieving your ITIL certification — everything you need is included:

  • ITIL Courseware & Expert Instructor
  • Training Camp ITIL Exam Study Guides
  • ITIL Exam Voucher & Free Retake
  • Realistic Practice Test Questions
  • Post-class Mentoring
  • Our Exam Pass Guarantee

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We train incredible organizations.

Invest in your future..

Unlock your full IT service management potential with our ITIL® Foundation Training Camp. With over 20 years of proven success and a history of training thousands of IT professionals, we fast-track your journey to certification by equipping you with the essential knowledge and best practices needed to deliver high-quality IT services and drive business value.

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Training Camp sets you up for success by ensuring you’re well-prepared before class begins. We provide comprehensive pre-course materials, including study guides, e-learning modules, and practice questions, to help you familiarize yourself with key ITIL concepts prior to class.
You will also receive a detailed course roadmap and access to our expert instructors for any pre-class questions. This preparation ensures you arrive ready to fully engage in the intensive training, maximizing your learning experience and boosting your confidence for exam day.
Morning
Welcome and Course Overview
Introduction to ITIL® 4
Key Concepts of Service Management
Discussion: Importance of Service Management in Modern IT
Group Activity 1: Mapping ITIL Concepts to Organizational Roles

Afternoon
The ITIL® 4 Service Value System (SVS)
Understanding the Four Dimensions of Service Management
Lab 1: Identifying SVS Components in Real-World Scenarios
Group Discussion: Challenges and Opportunities of Implementing ITIL in Organizations

Morning
The ITIL® Guiding Principles
Focus on Value, Start Where You Are, and Progress Iteratively with Feedback
Lab 2: Applying ITIL® Guiding Principles in Case Studies
Group Activity 2: Create a Guiding Principles Checklist for an IT Team

Afternoon
Understanding the ITIL® 4 Service Value Chain
Activities of the Service Value Chain: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support
Lab 3: Designing a Service Value Chain for a Hypothetical IT Service
Group Discussion: How the Service Value Chain Integrates with Agile and DevOps

Morning
Introduction to ITIL® Management Practices
Service Management Practices: Incident Management, Problem Management, Change Control
Lab 4: Incident and Problem Management Simulation
Group Activity 3: Developing a Change Control Process for an Organization

Afternoon
Continual Improvement and the Role of ITIL® in Digital Transformation
Group Discussion: Continuous Improvement Strategies in IT Organizations
Exam Preparation and Key Concepts Review
Lab 5: Practice Exam and Review of Sample Questions
Q&A Session and Final Exam Strategies

ITIL 4 Foundation Reviews

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Sarah Loggin

USAF

Attending the ITIL Boot Camp was a game-changer for my career. The comprehensive curriculum and expert instructors provided me with invaluable insights into IT service management.

Sarah Hopkins

IT Project Manager

This ITIL Bootcamp was a game-changer for my career. The blend of expert instruction and real-world scenarios helped me understand ITIL frameworks like never before.

Martin Foster

Senior IT Analyst

I was initially skeptical about how much I could benefit from a boot camp format, but this ITIL training exceeded all my expectations.

Emily Dankly

IT Service Manager

This Bootcamp not only provided me with the necessary knowledge but also equipped me with practical tools to apply ITIL principles in my daily work.

Eric Balfour

USARMD

It’s rare to find a training program that balances academic rigor with real-world application so well. I left the boot camp with a clear action plan for my team.

Nat DeVal

US Army

Training Camp’s ITIL Bootcamp provided an excellent overview of IT service management principles. This course is a valuable asset for anyone in the IT field

Course Features

Our holistic approach to ITIL education empowers our students with the skills and knowledge needed to excel in the ever-evolving IT landscape.

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Get skilled, get certified. We offer a wide range of solutions trusted by thousands of organizations. Fill out a contact form and one of our Enterprise Solutions experts will contact you to discuss the best training solutions for your team. You can also e-mail our team directly at: [email protected]

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