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Case Study

DraftKings:
Training That Fit a 24/7 Operation

Individual skill assessments, hands-on labs, and flexible scheduling for 75+ IT staff who couldn’t step away for long.

DraftKings
75+IT staff trained
1 to 1Skill assessment for each person
24/7Operation we scheduled around

Project Overview

DraftKings’ platforms run around the clock, and so does its IT team. Week-long classes on a fixed schedule weren’t realistic, but the team still had to keep up with technology that changes quickly.

We started with individual skill assessments and built the training around what each person needed. Most of the time went to hands-on labs, real-world scenarios, and practice exams, so the 75+ people we trained could use what they learned on the job right away.

Team working through hands-on labs together
The Client

DraftKings is a digital sports entertainment and gaming company founded in 2012. It runs daily fantasy sports contests, sports betting, and online casino games across the NFL, NBA, MLB, and other leagues, with live odds and in-game betting that keep its platforms busy around the clock.

Challenge

No Room for Downtime

  • An always-on operation made rigid, slow training formats a poor fit.
  • The team had to keep pace with fast-moving technology to stay competitive.
Solution

Assess First, Then Train

  • Individual skill assessments to find each person’s gaps.
  • Scheduling built around DraftKings’ always-on environment.
  • Labs, real-world scenarios, and practice exams with expert instructors.
  • A free retake guarantee on certification exams.

Build a Program Like This

Tell us about your team, the skills or certifications you need, and roughly when. We’ll come back with a plan and pricing.

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