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Training Camp's 4-day ITIL Specialist: Create, Deliver, and Support boot camp covers service value stream design, team collaboration, and delivery practices with a 94% success rate. Exam voucher included.

#1 IT Bootcamp Company Worldwide

ITIL® 4 Specialist: Create, Deliver, and Support

Mastering the Art of IT Service Management: Elevate Your Skills with ITIL® 4 Specialist Training in Create, Deliver, and Support

Verified for 2026 ITIL-CDS Exam
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Student
Student
Join 250,000+ certified alumni.
CISSP Professional

94%

ITIL-CDS Pass Rate

Expert Designed

For Real-World Success

Proven by 50,000+. Perfected to 94%

Start Monday. Test Friday. No Waiting.
Onsite Testing Center Onsite Testing Center - Take your exam at our Pearson VUE facility immediately after class.
No Risk.

5 intensive days designed for IT service management professionals who need results fast. Get certified in under a week with our pass guarantee.

Program Abstract

REF: ITIL-CDS 6
Curriculum aligned to the latest Exam Outline.
Format Live, Instructor-Led
Duration 4

The ITIL Create, Deliver, Support is Hard. We Know How to Pass It.

This intensive 5-day boot camp program covers all domains of the ITIL Create, Deliver, Support certification, teaching you proven strategies to pass on your first attempt. Our expert instructors guide you through the material with hands-on exercises and real-world scenarios. By Friday, you’ll be ready to test.

Official PeopleCert Training.

Third-party materials can’t keep up with exam changes. We use PeopleCert’s authorized courseware, so you’re studying exactly what’s on the test—not outdated guesswork.

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Content Source PeopleCert Official
Curriculum Ver. v2025.1
Instructor Auth. Verified
Exam Alignment 100% MATCH

Exam Fee Included.

$495 exam voucher included with your enrollment. No surprise costs, no last-minute purchases—just focus on passing.

Mobile Learning

Start Right Away

Unlock iOS/Android app immediately upon enrollment.

Authorized Material

Course from the Source

The only curriculum 100% aligned to the 2025 exam.

All-Inclusive

Exam Fee Included

We cover your $495 exam fee. No hidden costs.

Sim Engine

Exam Deja Vu

Practice with CAT-style questions. No surprises.

Insurance Policy

Pass Guarantee

Unlimited class returns if you need a second shot.

Flexible Schedule

Training Fits Your Life

Day, evening, online or in-person—your choice.

Test Center

Test While It's Fresh

Take your exam on-site within 7 days of class.

Expert Support

Never On Your Own

180 days of unlimited 1-on-1 coaching after class.

Test Friday. No Waiting.

Our private Pearson VUE testing center means you take your exam immediately after class. No scheduling delays, no waiting weeks to test while knowledge fades.

Friday 5PM
Bootcamp Concludes - You leave with a personalized attack plan.
Class Ends
Unlimited 1-on-1
AI Gap Analysis - We identify your weak domains using our simulation engine.
Gap Analysis
Exam Day
Pass Guarantee Active - If you don't pass, your next seat is free.
Certified
·
Training materials including official courseware and study guides
Practitioner Led
Instructors are working security professionals, not just trainers.

"I don't teach from a textbook. I teach what happens in the SOC when the alert fires."

Jeff Porch

VP Ed. Services • CISSP, CISM CISSP: Certified Information Systems Security Professional. CISM: Certified Information Security Manager.

Choose Your Delivery Mode.

Same Curriculum
In-person classroom training session
A

In-Person

Immersive classroom experience with direct instructor access and peer collaboration.

  • Face-to-face instruction
  • On-site exam option
Student attending live online training
B

Live Online

Same instructors, same curriculum - learn from anywhere using our award-winning virtual learning platform.

  • Zero travel required
  • Interactive breakout rooms
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Explore Your Training Options

Tell us about your training needs and we'll create a personalized plan.

Award-Winning Certification Training

Trusted by Thousands

We’ve trained and certified more ITILs than any other provider. Choose intensive 4 day bootcamps or flexible 2-week evening programs.

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Save Time – We Deliver ITIL Exams

We deliver ITIL exams onsite. Join the 94% that pass on the first attempt before you leave.

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Reduce Stress – Free Exam Retake

With exam assurance, you get a free second exam voucher and course retake.

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Work Smarter – Gain Practical Expertise

ITIL CDS tests how to design and operate value streams — not just what the practices are, but how they interact in a working service organization. Our Day 2-3 focuses on the multi-practice integration scenarios where candidates who memorized the 34 practice definitions can’t apply them to cross-functional delivery problems.

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Career Security – ITIL in demand

CDS is the most hands-on ITIL 4 Managing Professional module — it’s where theory meets operational reality. Our 4-day boot camp connects service design to delivery using real scenarios, not abstract frameworks. Essential for service managers moving beyond ITIL Foundation.

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Dedicated Support – Ongoing mentoring

Gain access to your instructor and valuable ITIL resources for continued support after class ends.

ITIL Specialist: Create, Deliver, and Support

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    COURSE STRUCTURE

    ITIL® 4 Specialist
    Syllabus

    A structured path designed for working professionals.
    Each day builds on the last—momentum is everything.

    Request Info

    MODULE_ID: PREP

    WEIGHT: 20% QS: ~5
    BEFORE CLASS
    Critical Path

    Before Class

    Pre-course materials access
    L.prep.1
    Foundation concepts review
    L.prep.2
    Baseline self-assessment
    L.prep.3

    MODULE_ID: ITIL-CDS-01

    WEIGHT: 20% QS: ~5
    DAY ONE
    Critical Path

    Introduction and Core Concepts

    Overview of ITIL 4 Framework
    L.01.1
    Key Concepts of Service Management
    L.01.2
    Relationship with Other ITIL 4 Practices
    L.01.3
    Exploring ITIL 4 Practices in Service Management
    L.01.4

    MODULE_ID: ITIL-CDS-02

    WEIGHT: 40% QS: ~6
    DAY TWO
    Critical Path

    Service Creation and Design

    Designing Services for Value Creation
    L.02.1
    Integrating Agile, Lean, and DevOps
    L.02.2
    Value Stream Mapping
    L.02.3
    Designing and Integrating Value Streams
    L.02.4

    MODULE_ID: ITIL-CDS-03

    WEIGHT: 40% QS: ~6
    DAY THREE
    Critical Path

    Service Delivery and Support

    Effective Delivery of Services
    L.03.1
    Managing Workloads and Teams
    L.03.2
    Ensuring Quality of Service Delivery
    L.03.3
    Performance Measurement Techniques
    L.03.4

    MODULE_ID: ITIL-CDS-04

    WEIGHT: 60% QS: ~7
    DAY FOUR
    Critical Path

    Technology, Implementation, and Exam Preparation

    Technology and Tooling for Service Delivery
    L.04.1
    Overcoming Challenges in Implementation
    L.04.2
    Review of Key Concepts and Case Studies
    L.04.3
    Sample Exam Questions and Practice
    L.04.4
    COURSE PROGRESS Day 0 of 4
    FREQUENTLY ASKED QUESTIONS

    ITIL® 4 Specialist
    Boot Camp FAQ

    Real questions from real professionals who passed.
    Here's how we answer them.

    The ITIL® 4 Foundation certification introduces you to the core principles of IT service management. It provides a framework to improve service delivery, efficiency, and customer satisfaction in IT operations.

    This course is ideal for IT professionals, managers, and business leaders who want to understand ITIL best practices. It’s also suitable for individuals seeking to advance their careers in IT service management.

    Yes, the course includes an exam voucher, enabling you to take the ITIL® 4 Foundation certification exam upon completing the training.

    No prior knowledge or experience is required to enroll in the ITIL® 4 Foundation course. It is designed for both beginners and experienced professionals.

    This certification enhances your understanding of IT service management and can lead to roles such as IT Service Manager, IT Project Manager, and IT Consultant. It also helps improve organizational performance and service delivery.

    Yes, we offer group discounts for teams and organizations. The more participants you register, the greater the savings. Contact us to discuss tailored pricing options for your group size and needs.

    Get the Free
    ITIL-CDS Exam Guide

    • Expert strategies to spot trick questions
    • Question patterns examiners actually use
    • Proven pacing + pressure management tactics
    Articles and Certification Resources

    ITIL Specialist CDS Study Tools
    & Resources

    Expert insights to guide your certification journey.
    Real strategies from professionals who passed.

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