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Training Camp's 4-day ITIL Strategic: Direct, Plan, and Improve boot camp covers governance, strategy, and continual improvement for IT leaders with a 94% success rate. Exam voucher included.

#1 IT Bootcamp Company Worldwide

ITIL® 4 Strategic: Direct, Plan, and Improve

Mastering the Art of IT Service Management

Verified for 2026 ITIL-DPI Exam
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Student
Student
Join 250,000+ certified alumni.
CISSP Professional

94%

ITIL-DPI Pass Rate

Expert Designed

For Real-World Success

Proven by 50,000+. Perfected to 94%

Start Monday. Test Friday. No Waiting.
Onsite Testing Center Onsite Testing Center - Take your exam at our Pearson VUE facility immediately after class.
No Risk.

5 intensive days designed for IT service management professionals who need results fast. Get certified in under a week with our pass guarantee.

Program Abstract

REF: ITIL-DPI 6
Curriculum aligned to the latest Exam Outline.
Format Live, Instructor-Led
Duration 4

The ITIL Direct, Plan, Improve is Hard. We Know How to Pass It.

This intensive 5-day boot camp program covers all domains of the ITIL Direct, Plan, Improve certification, teaching you proven strategies to pass on your first attempt. Our expert instructors guide you through the material with hands-on exercises and real-world scenarios. By Friday, you’ll be ready to test.

Official PeopleCert Training.

Third-party materials can’t keep up with exam changes. We use PeopleCert’s authorized courseware, so you’re studying exactly what’s on the test—not outdated guesswork.

System Integrity Check
Content Source PeopleCert Official
Curriculum Ver. v2025.1
Instructor Auth. Verified
Exam Alignment 100% MATCH

Exam Fee Included.

$495 exam voucher included with your enrollment. No surprise costs, no last-minute purchases—just focus on passing.

Mobile Learning

Start Right Away

Unlock iOS/Android app immediately upon enrollment.

Authorized Material

Course from the Source

The only curriculum 100% aligned to the 2025 exam.

All-Inclusive

Exam Fee Included

We cover your $495 exam fee. No hidden costs.

Sim Engine

Exam Deja Vu

Practice with CAT-style questions. No surprises.

Insurance Policy

Pass Guarantee

Unlimited class returns if you need a second shot.

Flexible Schedule

Training Fits Your Life

Day, evening, online or in-person—your choice.

Test Center

Test While It's Fresh

Take your exam on-site within 7 days of class.

Expert Support

Never On Your Own

180 days of unlimited 1-on-1 coaching after class.

Test Friday. No Waiting.

Our private Pearson VUE testing center means you take your exam immediately after class. No scheduling delays, no waiting weeks to test while knowledge fades.

Friday 5PM
Bootcamp Concludes - You leave with a personalized attack plan.
Class Ends
Unlimited 1-on-1
AI Gap Analysis - We identify your weak domains using our simulation engine.
Gap Analysis
Exam Day
Pass Guarantee Active - If you don't pass, your next seat is free.
Certified
·
Training materials including official courseware and study guides
Practitioner Led
Instructors are working security professionals, not just trainers.

"I don't teach from a textbook. I teach what happens in the SOC when the alert fires."

Jeff Porch

VP Ed. Services • CISSP, CISM CISSP: Certified Information Systems Security Professional. CISM: Certified Information Security Manager.

Choose Your Delivery Mode.

Same Curriculum
In-person classroom training session
A

In-Person

Immersive classroom experience with direct instructor access and peer collaboration.

  • Face-to-face instruction
  • On-site exam option
Student attending live online training
B

Live Online

Same instructors, same curriculum - learn from anywhere using our award-winning virtual learning platform.

  • Zero travel required
  • Interactive breakout rooms
Get Started Today

Explore Your Training Options

Tell us about your training needs and we'll create a personalized plan.

Award-Winning Certification Training

Trusted by Thousands

We’ve trained and certified more ITILs than any other provider. Choose intensive 4 day bootcamps or flexible 2-week evening programs.

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Save Time – We Deliver ITIL Exams

We deliver ITIL exams onsite. Join the 94% that pass on the first attempt before you leave.

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Reduce Stress – Free Exam Retake

With exam assurance, you get a free second exam voucher and course retake.

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Work Smarter – Gain Practical Expertise

ITIL DPI is the only module that crosses both the Managing Professional and Strategic Leader paths — making it the most broadly applicable ITIL 4 intermediate. Our Day 2-3 focuses on the governance, risk, and continual improvement scenarios that test strategic thinking, not operational knowledge.

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Career Security – ITIL in demand

DPI is the strategic counterpart to the operational ITIL modules. It’s built for IT directors and service managers who set direction rather than execute tasks. Our 4-day format covers the assessment, planning, and measurement frameworks that ITIL tests at the leadership level.

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Dedicated Support – Ongoing mentoring

Gain access to your instructor and valuable ITIL resources for continued support after class ends.

ITIL Strategic: Direct, Plan, and Improve

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    COURSE STRUCTURE

    ITIL® 4 Strategic
    Syllabus

    A structured path designed for working professionals.
    Each day builds on the last—momentum is everything.

    Request Info

    MODULE_ID: PREP

    WEIGHT: 20% QS: ~5
    BEFORE CLASS
    Critical Path

    Before Class

    Pre-course materials access
    L.prep.1
    Foundation concepts review
    L.prep.2
    Baseline self-assessment
    L.prep.3
    Progress Buffer 20% ALLOCATED
    09:00
    End 17:00

    MODULE_ID: ITIL-DPI-01

    WEIGHT: 20% QS: ~5
    DAY ONE
    Critical Path

    Strategic Direction

    Introduction to ITIL® 4 principles.
    L.01.1
    Setting a clear vision and direction for IT service management.
    L.01.2
    Practical exercises on strategic alignment.
    L.01.3
    Understanding leadership roles in ITSM.
    L.01.4
    Progress Buffer 20% ALLOCATED
    09:00
    End 17:00

    MODULE_ID: ITIL-DPI-02

    WEIGHT: 40% QS: ~6
    DAY TWO
    Critical Path

    Planning and Improvement

    Effective planning techniques in ITSM.
    L.02.1
    Implementing continual improvement frameworks.
    L.02.2
    Practical workshops on improvement techniques.
    L.02.3
    Creating a roadmap for ITSM enhancements.
    L.02.4
    Progress Buffer 40% ALLOCATED
    09:00
    End 17:00

    MODULE_ID: ITIL-DPI-03

    WEIGHT: 40% QS: ~6
    DAY THREE
    Critical Path

    Change Management and Communication

    Managing change effectively within ITSM.
    L.03.1
    Communication strategies for stakeholder engagement.
    L.03.2
    Interactive role-playing for stakeholder management.
    L.03.3
    Building communication plans.
    L.03.4
    Progress Buffer 40% ALLOCATED
    09:00
    End 17:00

    MODULE_ID: ITIL-DPI-04

    WEIGHT: 60% QS: ~7
    DAY FOUR
    Critical Path

    Measurement, Reporting, and Risk Management

    Techniques for measuring and assessing ITSM performance.
    L.04.1
    Reporting and analytics for informed decision-making.
    L.04.2
    Identifying and managing risks in IT service management.
    L.04.3
    Strategies for risk mitigation and compliance.
    L.04.4
    Progress Buffer 60% ALLOCATED
    09:00
    End 17:00
    COURSE PROGRESS Day 0 of 4
    FREQUENTLY ASKED QUESTIONS

    ITIL® 4 Strategic
    Boot Camp FAQ

    Real questions from real professionals who passed.
    Here's how we answer them.

    This boot camp focuses on equipping participants with the skills to set strategic direction, manage continual improvement, handle change management effectively, and address risk management within IT service management.

    This course is ideal for IT managers, team leads, service management professionals, and business leaders responsible for aligning IT services with organizational goals and ensuring continuous improvement.

    Participants should have a foundational knowledge of ITIL® 4. It is recommended (though not mandatory) to complete the ITIL® 4 Foundation certification.

    Yes, this program includes hands-on exercises, case studies, and role-playing activities to provide practical application of the concepts covered.

    Yes, Day 4 of the program focuses on exam preparation, including sample questions, exam tips, and strategies to ensure success.

    Upon passing the exam, participants will earn the ITIL® 4 Strategic: Direct, Plan, and Improve certification, which is part of the ITIL® 4 Managing Professional stream.

    Get the Free
    ITIL-DPI Exam Guide

    • Expert strategies to spot trick questions
    • Question patterns examiners actually use
    • Proven pacing + pressure management tactics
    Articles and Certification Resources

    ITIL Specialist DPI Study Tools
    & Resources

    Expert insights to guide your certification journey.
    Real strategies from professionals who passed.

    Student Success Stories

    What Our Students Say

    Join thousands of certified professionals who trained with Training Camp

    Featured Story
    ★★★★★

    Attending the ITIL Boot Camp was a game-changer for my career. The comprehensive curriculum and expert instructors provided me with invaluable insights into IT s...

    SL
    Sar** Log*** U**F
    ★★★★★

    I was initially skeptical about how much I could benefit from a boot camp format, but this ITIL training exceeded all my expectations.

    MF
    Mar*** Fos*** S**ior IT Analyst
    ★★★★★

    It’s rare to find a training program that balances academic rigor with real-world application so well. I left the boot camp with a clear action plan for my...

    EB
    Eri* Bal**** U**RMD
    ★★★★★

    It has definitely elevated my understanding of ITIL practices and my confidence in applying them in my role.

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